1.⁠ ⁠What is Fitly?

Fitly is an online health and fitness coaching company that creates customized workout programs, nutrition plans, and mindset support tailored to your lifestyle. We focus on building healthy, sustainable habits—not quick fixes—so you can achieve and maintain your results long-term.

2.⁠ ⁠How does online coaching work?

Once you sign up, you’ll receive a personalized plan based on your goals, schedule, and current fitness level. You’ll get clear workout instructions, nutrition guidance, and regular check-ins with your coach to keep you on track and progressing toward your goals.

3.⁠ ⁠Do I need access to a gym?

Not at all. We’ll design your program around your current setup, whether that’s a full gym or a small space at home. We do require some basic equipment, and we’ll send you a link to purchase our recommended items directly through Amazon to help you get the best results possible.

4.⁠ ⁠Will I get a meal plan?

Yes! We’ll provide a customized meal plan made up of whole, real foods—no processed ingredients. Our approach is more animal-based, so we do not offer fully vegan plans. Your plan will be tailored to your goals, dietary needs, and preferences to help you fuel your body properly while enjoying delicious, nutrient-dense meals.

5.⁠ ⁠How often will I check in with my coach?

You’ll have weekly check-ins to review your progress, adjust your plan, and set new goals. You can also reach out to your coach anytime for support, guidance, or questions in between check-ins.

6.⁠ ⁠What if I have injuries or limitations?

We can adapt your workouts to your needs. Whether you have joint issues, are pregnant/postpartum, or have other physical limitations, we’ll make sure your plan is safe and effective for you.

7.⁠ ⁠How quickly will I see results?

Everyone is different, but most clients start noticing changes in energy, strength, and habits within the first few weeks. Physical changes often follow within 4–8 weeks when you stay consistent with your plan.

8.⁠ ⁠Do you offer refunds?

Because our programs are personalized and results depend on your consistency, we do not offer refunds once your plan has been delivered. We’re committed to giving you all the tools, support, and guidance you need to succeed, and we expect the same commitment in return.